Configuration & Setup
Last updated
Last updated
Setting up Occuspace starts during the sales process as we understand your business objectives and the spaces you wish to measure and improve.
The first step in onboarding onto the Occuspace platform is to provide floor plans of the spaces you wish us to measure. Typically your Occuspace Sales Representative will work with you to get whatever available assets in this regard that you have (we accept a wide variety of formats including PDFs, images, CAD, Figma...even worse case sketches and photos!). We will review these floor plans with you to determine the specific areas that you wish to cover, and how you want to divide those areas into further levels of granularity.
A key part of this phase is deciding how you want to divide up the spaces you wish to measure so that the data Occuspace reports is useful and actionable for you. If you are using our Occupancy product you will want to define the "neighborhoods" of your space by which you can break down your data. These neighborhoods may represent individual rooms in your spaces, or you may have a larger space that you wish to break down into smaller, measurable zones (e.g. the Sales desk area versus the Customer Support desk area). Occuspace allows for a lot of flexibility in how you want to define these neighborhoods to best suit your needs.
Below is an example of a floor plan where the entire floor is measured as one neighborhood by Occuspace. In this example space utilization data is reported for this entire floor.
However, the same space can be broken up in a variety of ways that may be of better understanding and lead to actions for improvement. Below is the same space but with multiple "neighborhoods" dividing up the space. The divisions might represent different departments within a business for instance, or another breakout of importance to the organization. In the example below occupancy data is reported for each neighborhood on this floor, as well as the entire floor together.
We will work with you to help define the space breakout for your floor plans based on what makes the most sense for your needs.
Once the neighborhoods are defined Occuspace can determine how many sensors are needed and the approximate locations that they should be placed (called sensor placements, more on that in the next step). We will mark-up the floor plans with these indications and review them with you for final approval. This allows us to determine the exact number of sensors needed to properly cover your space and finalize the contract details.
Occuspace sensors will need to connect to the Internet to send us data and ultimately provide you with the measurement data from our service. We support two methods of connectivity for our sensors, WiFi and Ethernet (PoE).
For WiFi based connectivity we will need access credentials to be able to connect to an available WiFi network that you provide at your spaces. Occuspace supports a wide range of different WiFi access methods from unencrypted open networks (though not what we usually recommend) to very tightly controlled enterprise networks utilizing highly secure credentials and policies.
The table below outlines the supported WiFi standards and specific requirements of our sensors:
Spec
WiFi
802.11 b/g/n/ac 2.4GHz or 5GHz
Network Type Supported
Open, WPA2 - Personal, WPA2 - Enterprise, WPA3 - Personal, WPA3 - Enterprise
Encryption Type Supported
TKIP & AES (CCMP-128 only for WPA3)
Ports Required Open
80 (HTTP) & 443 (HTTPS)
Additional WiFi Requirements
No splash pages or button press requirements to join the network (unless MAC address bypass is possible)
Our team will work with you to obtain the appropriate WiFi credentials for your situation. We preconfigure our hardware sensors with your security credentials prior to shipping them to you so that installation is a smooth process.
For Ethernet based connectivity the setup is simpler as no network credentials are required. Our sensors can simply be plugged in via Ethernet and will connect to the Occuspace cloud as long as there are no special access requirements from your end. The following LAN standards and specific requirements of our sensors are:
Spec
Input
VLAN connection to public Internet IEEE 802.3 connection (minimum)
IEEE 802.3u (recommended) 10Mbps (minimum) 100Mbps (recommended)
Ethernet Cable
Cat 5 or Cat 6
Connector
RJ45 connector, 8-pin, 4 pairs
Ports Required Open
80 (HTTP) & 443 (HTTPS)
Occuspace recommends that our devices are specifically allowed on your network in any relevant administrative settings around MAC address permissions if these are employed in your organization. If your IT team uses MAC allow/deny lists it is important for us to work with them to ensure that the MAC addresses of our sensors are properly accounted for on their side.
Once the contract process is complete, your space breakout is defined, and we have obtained your WiFi credentials (if applicable) then your configuration is loaded into the Occuspace platform, we ship your your sensors, and you receive credentials via email to access the Occuspace Portal. You can then proceed with the next step which is the setup and installation of your sensors.
