Sensor Installation
Last updated
Last updated
Once the floor plans have been reviewed, your spaces are defined, your WiFi credentials have been provided (if applicable), and the contractual paperwork is complete, we move into installation of the Occuspace sensors. We offer two methods for this step; self-installation where we ship you the sensors and you plug them in yourself (it's easy and fast to do it on your own) or a professional installation done by the Occuspace team. Regardless of the method employed the steps below are the same.
You will receive a shipment from Occuspace of one or more boxes of sensors configured and ready to be installed in your space. Installing an Occuspace sensor is very simple to do and involves two quick steps. We recommend that you do each of these two steps in quick succession for each sensor placement before moving on to the next one.
Physical Installation - plugging the sensor into a power source (via standard 110AC wall outlet or via a Powered over Ethernet cable) at the specified location on the marked-up floor plan (note the Sensor ID on the back of the sensor before plugging it in per the below image and accompanying tip)
You will need to note the Sensor ID on the back of each sensor -A78BDF in the example above - *before* plugging it into its power source. This Sensor ID is used when you install the sensor into a sensor placement in the Occuspace Portal.
Occuspace Portal Installation - Installing the sensor into a sensor placement in the Occuspace Portal.
The Occuspace Portal works very well on a mobile phone browser, and makes it easy to walk around with sensors, plug them in, and complete each install with your phone. We recommend this approach which will allow you to install a large number of sensors very quickly. A laptop or tablet work very well too.
Both of the installation steps are described in more detail below.
Sensors can be installed either in a standard 110AC wall outlet or via a Powered over Ethernet (PoE) cable. The sensor has a retractable wall plug which you can flip down if you are using PoE so that it is not in the way.
During the Configuration & Setup phase, Occuspace worked with you to assess your floor plans and define how many sensors are needed to cover your desired spaces. Part of this process involved marking up floor plans with recommended sensor placements. These placements are represented by markers like 1A and 1E in the image below, and are placed at the desired locations where Occuspace sensors should be installed to provide the best measurement data on your space.
The marked-up floor plans are used to guide installation for the ideal sensor placements for your space. However, we do understand that installation is not always possible exactly in the indicated space placements. If this is the case, you can follow the best practices below to find a suitable alternative.
You may have to install a sensor in a location that is not on your marked-up floor plan. If this is the case there are some simple recommendations to keep in mind:
Sensors should be evenly distributed throughout the zone they are covering. Clustering all sensors on one side of the zone reduces the overall coverage of the space and should be avoided
Sensors should avoid being placed on the exterior of a zone if possible. This is particularly the case if the adjacent space is a highly trafficked area. If a sensor is sharing a wall with a highly trafficked space it is more likely to pick up signals from that adjacent space as well (though there are things we can do to mitigate this problem as well if it is unavoidable, contact your Account Manager if so)
Sensors should not be placed behind any major barriers. If a sensor is behind a refrigerator or metal bookshelf, it will significantly reduce the range that it can cover
If a sensor is not being installed in the indicated location in the floor plan it should ideally be installed within 5-10 feet of that location
In the event that you install a sensor in a different position than the placement indicated on your marked-up floor plans please contact your Account Manager to verify the new location is acceptable.
Each sensor comes with an adhesive on the back to secure it to a power receptacle wall plate, wall, or ceiling. After finding a suitable outlet or PoE cable location in the close vicinity of the sensor placement marked on the floor plan, take a fresh uninstalled sensor (any is fine, you do not need to worry about using a specific sensor), remove the adhesive cover strips on the back, and plug the sensor into the wall receptacle (or PoE cable) pressing firmly to make contact between the adhesive and the surface. Remember to note the Sensor ID on the back before doing this. You will need this Sensor ID to finish installing the sensor in the Occuspace Portal.
You can install any fresh uninstalled sensor into any empty sensor placement. Just remember to note the ID of the sensor on the back before actually plugging it in.
The second step in the overall process is to complete the installation using the Occuspace Portal. This is done by assigning the Sensor ID of each installed sensor to its corresponding sensor placement. This is done on the "Install" tab in the "Spaces" section of the Occuspace Portal.
Occuspace Portal Installation Steps
These are the steps to follow in the Portal to complete the installation of each sensor:
Head to the "Spaces" section from the top navigation
Navigate to the "Install" tab on the "Spaces" section
Once there, you will see a list of all sensor placements for the space(s) you are installing. Sensor placements are grouped together by zone as indicated in your marked-up floor plan(s)
You can search for a specific zone, sensor placement, or Sensor ID by using the search box at the top of the page
You can also filter for specific statuses using the sensor status dropdown.
Sensors have a number of statuses that can be displayed in the Portal in addition to "In Review" and "Installed". A full list of all sensor statuses and their meanings is described on the Managing Your Spaces page.
To finish the install of a sensor, find the sensor placement that you are physically installing into. You must be installing into a placement that has the status "Empty". In the example screenshot below, we are installing Sensor ID f6b0c0 into sensor placement 2A.
Click the "Install Sensor" link. A layer will appear with the marked-up floor plan and a drop-down menu to assign a Sensor ID for this placement. Use the drop-down to search for the Sensor ID you noted from the back of the sensor. Once the correct Sensor ID has been selected, click the "Install Sensor" button at the bottom of the layer.
The status of the sensor placement will change to "In Review" to confirm that you have successfully completed the installation of this sensor. At this point our system goes through a series of automated checks. Once these checks are complete the status updates to "Installed"
Once you have successfully installed all of the sensors, Occuspace will do a final check and validation of your setup before moving onto the final step of setting up Occuspace which isthe calibration and tuning of the sensors.
If you encounter a problem while installing a sensor (e.g. the sensor does not seem to power up) you can use the "Uninstall Sensor" link for the sensor placement in the Occuspace Portal to remove the currently installed sensor, and replace it with a fresh uninstalled sensor.
A78BDF in plug in mode
A78BDF in PoE mode
