Sensor Installation

Once the floor plans have been reviewed, your spaces are defined, your WiFi credentials have been provided (if applicable), and the contractual paperwork is complete, we move into installation of the Occuspace sensors. We offer two methods for this step; self-installation where we ship you the sensors and you plug them in yourself (it's easy and fast to do it on your own) or a professional installation done by the Occuspace team. Regardless of the method employed the steps below are the same.

How To Install Sensors

You will receive a shipment from Occuspace of one or more boxes of sensors configured and ready to be installed in your space. Installing an Occuspace sensor is very simple to do and involves two quick steps:

1. Physically plugging the sensor into a power source at a specified location of the space being monitored (make sure to note the ID on the back of the sensor before plugging it in; more on this below)

2. "Installing" the sensor into a sensor placement using the Occuspace Portal

We recommend that you do each of these two steps in quick succession for each sensor placement before moving on to the next one. Each step is described in more detail below.

Physical Installation

Sensors can be installed either in a standard 110AC wall outlet or via a Powered over Ethernet (PoE) cable. The sensor has a retractable wall plug which you can flip down if you are using PoE so that it is not in the way.

You will need to note the ID on the back of each sensor when plugging it into its power source. This ID is used when you install the sensor into a sensor placement in the Occuspace Portal.

Identifying Where To Place Your Sensors

During the Configuration & Setup phase, Occuspace worked with you to assess your floor plans and define how many sensors are needed to cover your desired spaces. Part of this process involved marking up floor plans with recommended sensor placements. These placements are represented by markers like "1A" in the picture below, and are placed at the desired locations where Occuspace sensors should be installed to provide the best measurement data on your space.

A marked-up floor plan showing the optimum sensor placements for two spaces (e.g. "1A" or "1G")

The marked-up floor plans are used to guide installation for the ideal sensor placements for your space. However, we do understand that installation is not always possible exactly in the indicated space placements. If this is the case, you can follow the best practices below to find a suitable alternative.

Sensor Placement Best Practices

You may have to install a sensor in a location that is not on your marked-up floor plan. If this is the case there are some simple recommendations to keep in mind:

• Sensors should be evenly distributed throughout the zone they are covering. Clustering all sensors on one side of the zone reduces the overall coverage of the space and should be avoided

• Sensors should avoid being placed on the exterior of a zone if possible. This is particularly the case if the adjacent space is a highly trafficked area. If a sensor is sharing a wall with a highly trafficked space it is more likely to pick up signals from that adjacent space as well (though there are things we can do to mitigate this problem as well if it is unavoidable, contact your Account Manager if so)

• Sensors should not be placed behind any major barriers. If a sensor is behind a refrigerator or metal bookshelf, it will significantly reduce the range that it can cover

• If a sensor is not being installed in the indicated location in the floor plan it should ideally be installed within 5-10 feet of that location

In the event that you install a sensor in a different position than the placement indicated on your marked-up floor plans please contact your Account Manager to verify the new location is acceptable.

Plugging In Your Sensors

Each sensor comes with an adhesive on the back to secure it to a power receptacle wall plate, wall, or ceiling. After finding a suitable outlet or PoE cable location in the close vicinity of the sensor placement marked on the floor plan, take a fresh uninstalled sensor (any is fine, you do not need to worry about using a specific sensor), remove the adhesive cover strips on the back, and plug the sensor into the wall receptacle (or PoE cable) pressing firmly to make contact between the adhesive and the surface. Remember to note the sensor ID on the back before doing this. You will need this ID to finish installing the sensor in the Occuspace Portal.

You can install any fresh uninstalled sensor into any empty sensor placement. Just remember to note the ID of the sensor on the back before actually plugging it in.

Installation via The Occuspace Portal

The second step in the overall process is to complete the installation using the Occuspace Portal. This is done by assigning the ID of each installed sensor to its corresponding sensor placement. This is done on the "Install" tab in the "Spaces" section of the Occuspace Portal.

Sensors are installed via the Occuspace Portal after being plugged into each location

Occuspace Portal Installation Steps

These are the steps to follow in the Portal to complete the installation of each sensor:

1. Head to the "Spaces" section from the top navigation

2. Navigate to the "Install" tab on the "Spaces" section

3. Once there, you will see a list of all sensor placements for the space(s) you are installing. Sensor placements are grouped together by zone as indicated in your marked-up floor plan(s)

   • You can search for a specific zone, sensor placement, or sensor ID by using the search box at the top of the page

   • You can also filter for specific statuses using the sensor status dropdown

4. To finish the install of a sensor, find the sensor placement that you are physically installing into. You must be installing into a placement that has the status "Empty". In the example screenshot below, we are installing into sensor placement "1D"

5. Click the "Install Sensor" link. A layer will appear with the marked-up floor plan and a drop-down menu to assign a sensor ID for this placement. Use the drop-down to search for the ID you noted from the back of the sensor. Once the correct ID has been selected, click the "Install Sensor" button at the bottom of the layer.

6. The status of the placement will changed to "In Review" to confirm that you have successfully completed the installation of this sensor. At this point our system goes through a series of automated checks over the next few hours. Once these checks are complete the status updates to "Installed"

An Occuspace sensor with the ID F6B0C0 is being installed into sensor location 2A via the Occuspace Portal

When a sensor is installed, it goes into a "In Review" status while Occuspace verifies proper operation and validity of the initial data being collected. This process takes a few hours to complete at which point the status will finish at "Installed".

If you encounter a problem while installing a sensor (e.g. the sensor never seems to power up) you can use the "Uninstall Sensor" link for the sensor placement in the Occuspace Portal to remove the currently installed sensor, and replace it with a fresh uninstalled sensor.

Sensors have a number of statuses that can be displayed in the Portal in addition to "In Review" and "Installed". A full list of all sensor statuses and their meanings is described on the Managing Your Spaces page.

The Occuspace Portal shows the status of all sensors and placement locations

The Occuspace Portal works very well on a mobile phone browser, and makes it easy to walk around with sensors, plug them in, and complete each install with your phone. We recommend this approach which will allow you to install a large number of sensors very quickly. A laptop or tablet work very well too.

Once you have successfully installed all of your sensors, Occuspace will do a final check and validation of your setup before moving onto the final step of the overall process which in the calibration and tuning of your sensors.